Faqs
Frequently Asked Questions – WACER Commercial Cleaning Equipment Western Australia
About WACER
What does WACER supply?
WACER supplies commercial and industrial cleaning equipment, machinery, parts, accessories, and cleaning chemicals to businesses, schools, aged care facilities, government departments, and cleaning contractors across Western Australia. Our product range includes floor scrubbers, ride-on sweepers, walk-behind sweepers, steam cleaners, carpet extractors, vacuums, window cleaning systems, dehumidifiers, and more.
Where is WACER located and what areas do you service?
WACER is based in Western Australia and primarily services customers across WA, including Perth metro, Southern Districts, and regional WA. We also supply equipment and chemicals to customers interstate via delivery.
What industries do you supply to?
We supply to a wide range of industries including aged care facilities, schools and education departments, government bodies, hospitals, gyms and fitness studios, warehouses and logistics, wineries, car dealerships, hire companies, and professional cleaning contractors.
---Products & Equipment
Do you sell commercial floor scrubbers?
Yes. We stock a range of commercial walk-behind and ride-on floor scrubbers from leading brands. Popular models include the Tennant E5 and others suitable for schools, warehouses, and aged care. Contact us for a quote and product specifications.
Do you sell floor sweepers including battery-powered models?
Yes. We offer battery-powered walk-behind sweepers and small to medium ride-on sweepers. Models such as the Conquest PB70 ET and SLALOM E are available. Contact us to discuss the right model for your site size and application.
Do you sell steam cleaners?
Yes. We stock commercial-grade steam cleaners suitable for tiles, hard floors, and multiple surfaces. We carry models including the MC Vapor range. We can advise you on which unit best suits your application and budget.
Do you sell carpet cleaning equipment?
Yes. We stock portable carpet extractors, truck-mount systems, CRB (Counter Rotating Brush) machines, and carpet cleaning accessories including wands, hoses, and spotting tools. We can put together packages for new carpet cleaning businesses.
Do you sell Rotowash machines?
Yes. We supply Rotowash floor cleaning machines including the R20T, R30B, and R30S models. These are suitable for gyms, aged care, and commercial cleaning applications. Contact us for pricing.
Do you sell vacuum cleaners including commercial cordless models?
Yes. We supply commercial vacuums including upright, backpack, cordless, and wet-and-dry models from brands such as Numatic, Sebo, and Galaxy. We can supply individual units or bulk orders for facilities teams.
Do you supply window cleaning equipment and pure water systems?
Yes. We supply DI (deionised) pure water filter setups, hoses, extension poles, and window cleaning accessories for up to multi-storey applications.
Do you sell dehumidifiers and air movers?
Yes. We supply commercial dehumidifiers including the Dri-Eaz range and high-powered air movers for flood restoration and drying applications.
Do you sell cleaning chemicals?
Yes. We supply commercial cleaning chemicals including disinfectants, floor cleaners, and specialty products from brands such as Agar and Kleen West. Products are available in bulk sizes. Delivery is available to WA and interstate for chemical orders.
Do you carry the WACER SUPERIOR FIBRE product?
Yes. WACER SUPERIOR FIBRE is one of our own products used in facilities including aged care. Safety Data Sheets (SDS) are available on request — please contact us directly for the latest version.
---Spare Parts & Servicing
Do you supply spare parts for commercial cleaning equipment?
Yes. We supply spare parts for a wide range of commercial cleaning machines including sweepers, scrubbers, extractors, and vacuums. Please provide your machine model and serial number when enquiring, along with the part number if known.
Can you service or repair my cleaning machine?
Yes. We offer servicing and repair of commercial cleaning equipment. This includes battery and electrical issues, error diagnostics, and general maintenance. Please contact us with your machine model and serial number to arrange a service.
Can you repair electrical cords and carry out electrical re-tagging?
Yes. We can assist with electrical cord replacement and re-tagging of cleaning equipment that has failed an electrical safety inspection. Please contact us to arrange an assessment.
Do you provide spare parts manuals or technical documentation?
We can assist with sourcing spare parts breakdowns and technical documentation for machines we supply and support. Please contact us with your machine brand, model, and serial number.
---Quotes & Pricing
How do I get a price or quote?
You can request a quote by contacting us via the enquiry form on our website, by phone, or by email. Please include the product name or model you are interested in, your postcode or delivery address, and the quantity required. We aim to respond promptly to all quote requests.
Do you offer package deals for new cleaning businesses?
Yes. We can put together equipment and accessory packages for new cleaning businesses or contractors starting out. Tell us what type of cleaning work you will be doing and we will recommend a suitable package with pricing.
Do you deliver and what are the delivery costs?
Yes, we offer delivery across Western Australia and can ship to interstate addresses for most products. Delivery costs vary depending on the product size and weight and your delivery address. Please request a quote and include your postcode for a delivery estimate.
---Brands We Carry
What brands does WACER stock?
We stock equipment and products from a wide range of reputable brands including Tennant, Conquest, Rotowash, Numatic, Sebo, Dri-Eaz, MC Vapor, Hako, RCM, Agar, Kleen West, Hydro-Force, and many more. Contact us if you are looking for a specific brand or model.
---Contact & Orders
How do I place an order?
You can place an order by contacting us directly by phone or email after receiving a quote. We will confirm availability, pricing, and delivery timeframes before processing your order.
Do you accept orders from schools and government departments?
Yes. We regularly supply equipment and chemicals to WA schools, universities, and government departments. We can provide formal written quotes and arrange invoicing to suit your procurement requirements.
Do you have job vacancies?
For any employment enquiries, please contact us directly through our website and we will advise of any current opportunities.
